Your craft deserves your time.
The admin doesn’t.

We build the admin system behind music and creative schools in Singapore, shaped to your policies. This page is one week of school life running on it.

Book a free 15-min fit callor WhatsApp us directly →
THE STORY
01The front desk

Enquiries answered in seconds. At any hour. In your voice.

It is 9:47pm on a Tuesday. A parent asks about piano trials for her six year old. Nobody on your team is awake for this one.

It knows your school, not scripts. Replies are grounded in your real prices, policies and programme list, so it never invents an answer.

It closes the loop. The right programme, the right teacher, and a trial booked straight into your live calendar.

It knows when to stop. Anything it is unsure about goes to a human, and it says so honestly.

your real prices and policiesprogramme routingbooks into your live calendarhands over when unsure
21:47
replied in 3 seconds
in your tone
any language
This replaces the 9pm reply shift.
02The teachers

Parents don't buy schools. They buy teachers. Show yours off.

A parent browses your teachers the way she browses everything else. Ms Farah looks right for her six year old, and her Saturday openings are right there.

Public profiles, finally. Each teacher gets a page worth showing off: bio, specialties, languages and genuinely open trial slots.

Browse, or be matched. Parents pick a teacher themselves, or give instrument, age, language and goal and get two or three fits with the soonest slots.

Trial to regular, one tap. After a good trial, the slot they just loved becomes the weekly slot. No forms, no forth and back.

public instructor profilesmatch me: instrument, age, language, goalsoonest-slot suggestionsone-tap trial to weekly
RMr RaviDrumsbeginners · pop
MMs MeiViolinABRSM · orchestra prep
FMs FarahPianokids specialist
FMs FarahPiano

Twelve years teaching, gentle with first-timers, serious about exams when the time comes.

kids specialistABRSMpop and jazzEN · 中文
Next open trials
Sat 2:00Sat 4:30Wed 5:15
Trial booked with Ms Farah
DMr DanielGuitarteens · Rockschool
AMs AishaVoicemusical theatre
trial to weekly, one tap
This replaces the who-teaches-what thread in the staff chat.
03The schedule

One schedule. Five views. Zero clashes.

School hours, rooms, teacher windows, leave, bookings: layered so a clash cannot be created in the first place. Then everyone sees only the slice that is theirs.

Because right now, the schedule lives in three places and one person’s head.
YOUR TUESDAY NOW
23 unread
Can we move Kayla to 5pm instead? Something came up 9:52 PM
Is Studio 2 free on Sat? Teacher double booked?? 10:01 PM
Sorry to chase, did you get my message from Sunday? 10:14 PM
YOUR TUESDAY AFTER
Inbox clear
3:30
Piano · Ms Farah, Studio 2
4:15
Trial · Ethan · booked itself
5:00
Violin · Kayla · rescheduled, parent notified
Tue
Wed
Thu
Fri
Sat
3:00
Wei Lin
Marcus
Emma
Hana
Chloe
4:00
Kayla
Sophie
Lucas
Trial · Ethan
5:00
Jun Kai
Ryan
Kayla
Iman
6:00
Aisyah
Dhruv
Zoe
Ben
7:00
8:00

Everything. Every teacher, every room, every student, one source of truth.

Availability is layered, not guessed. School hours, then rooms, then each teacher’s hours, windows and leave, then bookings on top. A lesson can only exist where every layer says yes, so double bookings are not policed. They are impossible.

layered availabilityclash-proof by constructionpart-timers submit windowsleave and holidays respectedrooms tracked per lesson
This replaces the whiteboard, the spreadsheet, and the group chat about the spreadsheet.
04The bad morning

Sick teacher at 7am. Sorted by 7:05.

Life happens. A teacher goes down, four families are affected, and nobody on your team has had coffee yet. Watch the morning heal itself, or grab the timeline and scrub.

Live today: our WhatsApp rescheduler already runs in production.
7:00 AM
7:007:06
five minutes, zero phone calls
7:02Ms Mei reports sick“So sorry, down with flu, cannot come in today.” One WhatsApp message from her. That is all she has to do.
7:02Same minute: four lessons flaggedKayla 5:00, Jun 6:00, Aisyah 7:00, Marcus 8:00. The system starts matching qualified relief before the kettle boils.
7:04Relief confirmedMs Tan, violin, free tonight, accepts three of the four with one tap. Rooms rechecked, no clashes.
7:05Every parent sortedThree lessons covered, parents told who is stepping in. No match for Kayla, so her mum gets open make-up slots and one-taps Thursday 5:00.
cancellation windows you setone-tap no-show markingmake-up credits per your policyrebooking from genuinely open slotsrelief matching
This replaces the 7am phone scramble.
05The money

Paid before the lesson, not chased after it.

Parents buy a lesson pack upfront. Lessons tick down. The pack tops itself up before it runs dry, so the cash is in before the teaching happens.

EEthan LimPiano · Ms Farah · Sat 4:308-lesson pack
8 lessons aheadPaid S$520 · 3 Jan
sent by itself, 10:00 AM
Hi Mrs Lim! Ethan has 2 lessons left on his pack. Top up now to keep his Sat 4:30 slot with Ms Farah.PayNow S$520
Pack renewed. S$520 in before lesson 7 was taught.

The pack does the chasing. At two lessons left a friendly nudge goes out on its own. Most parents top up the same day, because the slot they love is on the line.

Your rules, enforced politely. Arrears pause new bookings if that is your policy. Refunds run credit-first, by the rules you set on day one.

And payroll rides along. Part-time teacher pay falls out of attendance automatically. No spreadsheet on the 28th.

prepaid packsautomated reminder ladderpause on arrears, politelycredit-first refundspayroll from attendance
Prefer invoicing by term? Fine. The chasing is still not your job.
Day 0Invoice out with a PayNow link. Most settle here.
Day 5A friendly reminder, in your tone.
Day 12A firmer one. You get a heads up.
After thatNew bookings pause, politely, until it clears.
This replaces the month-end chase list.
06The quiet work

And the hundred small things nobody thanks the admin for.

No grand scene for these. They just stop being anyone's job.

Attendance in one tap, make-up credits counted for you.
Lesson notes parents love, sent before they think to ask.
Term renewals nudge themselves before the term ends.
Churn flags raised while the student is still yours to keep.
PDPA consent and registration signed digitally at enrolment.
One broadcast, and only the right families receive it.
This replaces the checklist that never quite gets finished.
07The owner's view

Run the school from one screen. Or one message a week.

Sunday, 9:14pm. The week closes itself and tells you what, if anything, needs you.

Collected this monthS$28,450every dollar reconciled
OutstandingS$0nothing to chase
Teacher utilisation82%
Enquiry to trial61%median reply: 3 seconds
Flagged for you
Kayla has rescheduled twice this month. Worth a friendly check-in.
Sat 4:00pm studio slot unfilled three weeks running. Suggest opening it to trials.
your sunday digest · whatsapp · 9:14 pm
Week closed: 132 lessons taught, S$8,240 collected, 3 trials booked, 2 things to watch. Nothing needs you before Tuesday.
This replaces the Sunday night spreadsheet session.

Every school runs on different policies. We build yours in.

Trial rules, make-up windows, refund logic, pack sizes: none of it is a setting we hope fits your school. It is built to your policies from day one. That is why this starts with an audit, not a signup.

S$1,199the one-week audit · your real numbers, a costed fix plan, and the instrument stays if you want it
Book a free 15-min fit callor WhatsApp us directly →
HOW IT WORKS: THREE STEPS, PRICES UPFRONT
1
One-Week Audit
S$1,199 · 1 week

We instrument your studio for a week. Day one, we analyse your past WhatsApp enquiries, months of them, and measure what you’ve never been able to see: how fast enquiries really get answered, how many never get answered at all, and how much of your demand arrives after closing. Then a small instrument watches your enquiry line for the week, logging everything, and answering the common questions instantly while it measures.

You get your real numbers, a map of every system and seam, a comparison against two competitors we enquire at ourselves, and a prioritised fix plan: each problem priced, each fix priced, each payback estimated. And the instrument? It stays if you want it.

DAY 1We analyse months of your past WhatsApp enquiries: real response times, misses, after-hours demand.
DAYS 1–7A small instrument watches your enquiry line, answering the common questions instantly while it measures.
MEANWHILEWe map every system and seam, and enquire at two competitors ourselves for comparison.
DAY 7Your real numbers and a prioritised fix plan: each problem priced, each fix priced, each payback estimated.
Analysis is aggregate-only: no customer names or numbers ever appear in reports, and raw chat exports are deleted after the audit.

No build commitment. The full S$1,199 credits against any build signed within 30 days.

2
Build
from S$3,500 · fixed price

Three ways in, depending on how much of the school you want running itself. Every price is agreed before we start, so there are no surprise invoices.

Starter Build
from S$3,500

One system from the MUSEHIVE stack; most schools start with Front Desk Automation or In-Chat Booking & Payment. Live in 2–3 weeks. Fixed price agreed before we start.

MOST POPULAR
Standard Build
from S$12,000

The core stack: Front Desk, In-Chat Booking & Payment, Unified Scheduling, and your Owner Dashboard, integrated and live in 6–8 weeks. This is where the studio starts running itself.

Complete Build
from S$18,000

All seven systems. Every enquiry answered, every booking paid, every hour visible.

3
Care Plan
from S$299/mo

Optional, cancel anytime. Essential (S$299/mo) keeps everything alive: hosting and cloud costs covered, daily monitoring, fixes before you notice, and updates when prices, terms or teachers change. Growth (S$499/mo) adds a monthly improvement sprint: new automations, refinements as your school grows, and priority WhatsApp support.

And if you leave? Everything runs in your own accounts. You keep the system, the documentation and a handover video, plus 30 days of transition support. After that, ad hoc fixes at an hourly rate whenever you need us.

Everything we build is documented and transferable. You own your code, always.

Stage and instruments at a Singapore performance
WHO WE ARE

MUSEHIVE is a technology partner for music and creative schools in Singapore, born inside the industry it serves.

We come from 18 years on the professional side of it: performing, teaching and working alongside the people who run schools and studios here. We also built the automation systems behind a Singapore workshop marketplace and MusehiveBooking, so we know the term-billing crunch, the make-up lesson Tetris, and the enquiry that lands on WhatsApp late at night. Now we build the systems that make that work disappear.

Made by creative professionals, for the creative industry.

FAQ
Do I need to be technical?

No. You’ll never see code, dashboards you didn’t ask for, or jargon. If you can use WhatsApp, you can use everything we build. That’s the point.

Will this replace WhatsApp?

No, and we’d talk you out of it if you asked. Parents in Singapore live on WhatsApp, and that’s an advantage. It stays your front door; what changes is that the admin behind it (replies, bookings, reminders, payment chasing) becomes automatic.

Will I depend on you forever?

No. Everything is built on tools you own, documented in plain English, and handed over completely. The Care Plan exists for owners who’d rather not think about it, not because you’re locked in. Cancel anytime.

What tools do you use?

Mostly the ones you already have: WhatsApp Business, Google Calendar, PayNow and Stripe, connected properly, with AI handling the repetitive parts in between. We don’t sell software subscriptions; we make your existing stack actually work together.

How fast do I see results?

You get your real numbers at the end of the audit week, and the instrument on your enquiry line is answering common questions from the first day of it. Builds are staged so something useful ships every week: a Starter Build is live in two to three weeks, the Standard stack in six to eight.

What if it turns out there’s nothing worth automating?

Then the audit tells you exactly that, with numbers, and you’ll have paid a small fraction of a build to learn your ops are already tight. That is worth knowing on its own. We’d rather tell you the truth than sell you a build you don’t need; our business runs on named case studies from schools where it worked.

Book a free 15-min fit callor WhatsApp us directly →